Frequently Asked Questions
OnPoints helps you save on all your online purchases across hundreds of the shopping websites. Earning OnPoints is simple, just click through activate OnPoints link and visit the website to complete the shopping. And avail interesting discounts along with additional OnPoints. You can transfer this OnPoints into your bank account once it is above minimum payment threshold, at your convenience.
Before you shop online, you should visit our portal to get these benefits: We offers Cashback on the majority of online shopping website - these are extra savings you get in your On-Points.com account. This cashback is OVER & ABOVE the offers/discounts & coupons on the store and can be paidout without a fee/deduction.
Not at all. This is a FREE Cashback service. You do not have to pay anything.
Make sure you are logged into your On-Points.com account. Check cashback rates for the store to ensure the category you are shopping for has cashback. Make sure you AdBlock is disabled as it is known to interfere with tracking.
Pending Cashback/Rewards is cashback money on the way. When we have tracked your transactions we add the cashback to your account as 'Pending'. In 4-8 weeks, this amount should get updated to confirmed once the merchant approves the purchase.
Confirmed Cashback/Rewards is real money that you can withdraw as you like. It is cashback for purchases that have been approved as valid by the store.
You can earn a bonus amount for each friend that signs up using your referral code and fulfils the requirements related to the referral. There are no caps on the number of friends that you can refer.
Share your Referral code with friends and ask them to enter it during signup or invite via social channels available on the On-Points.com Referral page.
If your cashback was not tracked, ensure minimum 48 hours have passed. You must complete the purchase in the same session after clicking out of On-Points.com without using any other comparison site.
It can sometimes take up to 3 days for a retailer to track a transaction. Hence retailers do not accept any missing tickets before the end of this period.
Cashback earned from On-Points.com is your money. The money in your account NEVER expires. It’s your money and you can use it anytime.
Log in to your account and visit the Transfer section. Select your bank account and enter the amount. Bank transfers take 5-7 business days to reflect.
You can submit your query by visiting our Contact Page or writing to us at [email protected]. Our Customer Care team will be happy to assist.
